If scammed by Non- Sponsored Casino
- One-time claim only
- 20% scammed deposit (up to RM100) to Pub100 wallet
If scammed by our Sponsored Casino
- Full Deposit (covered by Playsafe program)
- 20% of the deposit (up to RM150) to Pub100 wallet
- 40% for selected sponsored casino (OX88)
- Chance of get your winnings as well.
Your post should include detail as bellow
- Casino Name & Screenshot proof (live chat/account banned, etc)
- Other detail (time/date. what game you played)
- How much deposit & winning scammed.
- Has to be a Pub100 member. Register here
To claim your scammed deposit, follow step below
- Fill up the post form about the scam as instructed. Try to give as much detail as possible
- Submit & wait for 24 hour (Sponsored casino Scam time varies)
- When approved, your RM will be given into your Pub100 account wallet.
*Older post before 8th March 2022 are not counted*
Disclaimer: Non sponsored casino refund claims are not 100% processed. Casino’s that has bad reputation & already been reported here before are not covered. Player may still post the scam (without refund) for their own interest.
1.To qualify for the Report blacklist refund, user must be
- a member of casinopub at least 2 weeks BEFORE the dispute happens.
- Completed KYC requirement. (If member has completed KYC in Pub100, this step can be skipped)
2. When successfully reporting a casino, 20% deposit refund given will be in RM for Pub100’s wallet.
3. The RM in Pub100’s wallet will be used for claiming Free bets in sponsored casinos.
4. If the sponsored casino are no longer affiliated with casinopub, dispute are no longer covered by casinopub. Will subjected to non-sponsored procedure.
5. Full Refund amount for sponsored casino’s are subjected to Playsafe program and the refund can be in cash/sponsored credit/ pub100 RM in equal value. Kindly refer here for more info for the amount covered.
6. Refund ONLY covers deposits that are being “scammed” for the “day”. Refund does not cover deposits that were made before the scam happen.
7. Dispute can only be refunded ONCE per casino brand for NON sponsored casino. If same player faces the same issue on SAME casino, assistance/refund are not granted.
8. Casinopub are have all the rights to change/add the following terms without any given notice.
- Sponsored refunds are covered up to a certain amount based on our playsafe program.
- Sponsored refunds will be given in cash/sponsored casino credit/pub100 RM in equal value. This may change based on situation.
- OX88 will be refunding Full Refund + 40% Bonus as a part of trustworthy initiative. This can be joined by other casino’s as well in future.
- Sponsored casino that used to be casino pub’s sponsor but no longer in the playsafe program list are not covered.
- 20% of the additional refund bonus will be based on your total refund applicable OR maximum refundable, whichever first.
- Additional refund bonus will be added into Pub100’s RM wallet which can be used to claim selected free bets in the reward page. Free bet claims in Pub100 are subjected to standard terms.
This is an example
Hi casinopub, i have just played in “XXXX” casino on 25th Feb 2022. I made a deposit of RM500 around 11pm night, and played some live games & slots. I was able to win a total of RM5000 in total after spending total of RM100 as bet.
But “XXXX” casino first delay my withdrawl then rejects for no reason. After 1 hour, they banned my account without any explanation.